• International Citizen Service (ICS) – all the service you need in one place

    Welcome to Denmark! International Citizen Service (ICS) helps you as a newcomer to start your life in Denmark smoothly. ICS provides a seamless authority registration process, information and guidance about working and living in Denmark. Before heading to your closest ICS, please use following checklists in pdf and check if your closest ICS can issue a CPR-number on behalf of the municipality you reside in and if you bring all the necessary documents with you.

    - Check if your closest ICS can issue your CPR-number - (Download the list of municipalities)
    - How to register at and what to bring to ICS  - worker, Nordic citizens (Download the checklist)
    - How to register at and what to bring to ICS  - worker, EU/EEA/Swiss-citizens (Download the checklist)
    - How to register at and what to bring to ICS  - worker, non EU/EEA/Swiss-citizens (Download the checklist)
    - How to register at and what to bring to ICS - accompanying family (Download the checklist)

    ICS Copenhagen: Since 1st June, it is mandatory to apply for a Civil Registration Number online at ihcph.dk, after you have been granted an EU registration certificate/a residence permit. No issuing of EU registration certificates on 7th September due to no representation from the State Administration at ICS. Sorry for the inconvenience. The State Administration is represented at ICS on Wednesdays and Thursdays and is able to issue 45 EU registration certificates in total on these two days. Please book an appointment and bring all required documents (List of the required documents, pdf), if you would like to apply at ICS. Or you can choose to apply at their main office (Ellebjergvej 52, 2450 Copenhagen SV, Google maps): Monday-Wednesday 8-14, Thursday 12-16 and Friday 8-14.

    ICS Odense: Closed on 31st August and 7th September 2017.

  • Download relevant material

    Get our pamphlet on moving to Denmark. It contains useful information on where to go and who to contact. You can get the pamphlet at your local ICS office or it can be downloaded here.

    Get off to a good start in Denmark (.pdf)

    Kom godt i gang i Danmark (dansk) (.pdf) 

    Workindenmark’s guide, "Welcome to Denmark” contains information for New Citizens about Danish Society as well as useful information which can make it easier for you to settle into professional and private life in Denmark. The guide can be downloaded or ordered in paper via Workindenmark.

    Welcome to Denmark (.pdf)

    The national contact point for EU-workers who have experienced unfair treatment in Denmark

    National Contact Point equal treatment and support
  • Locations

    ICS is located in 4 major cities in Denmark. Find your local service centre on the map.

    ICS LocationsICS LocationsICS NorthICS EastICS SouthICS WestICS NorthICS WestICS EastICS South

    International Citizen Service North
    Slotspladsen 1, Opgang A
    9000 Aalborg
    P: +4572568920 / north@icitizen.dk

    Office hours:
    Tue. 8am - noon, Thu. noon - 4pm
    Telephone hours:
    Tue. 8am - noon, Thu. noon - 4pm

  • You will find the following authorities represented at ICS...

    The Danish Ministry of Employment -International recruitment, Workindenmark, The Danish Tax and Customs Administration – SKAT, The regional state administration, the Danish Agency for Universities and Internationalisation, The local municipal administration (Copenhagen Aarhus, Odense and Aalborg),
    At ICS Aarhus: the expat organisation International Community, At ICS Aalborg: The regional projekt Velkomstcentre - Live and Work in North Denmark